Terms and conditions
Effective Date: [Insert Date]
Website: https://www.iqnails.co.uk
Operated by: Clamanti Salon Supplies Ltd
Company Number: [Insert Company Number]
Registered Address: [Insert Registered Address]
Contact Email: [Insert Customer Support Email]
- Brand Ownership & Website Operation
The IQ Nails brand and all related trademarks are the property of IQ Nails Poland.
The website iqnails.co.uk is licensed by IQ Nails Poland and operated by Clamanti Salon Supplies Ltd, an authorised UK distributor.
All orders placed through this website are processed, fulfilled, invoiced, and supported by Clamanti Salon Supplies Ltd. By purchasing from this website, you are entering into a contract with Clamanti Salon Supplies Ltd
- Products and Use
We supply consumer-use nail care products, including electric nail drills and accessories. All items are intended for personal or salon use and must be used according to the manufacturer’s instructions.
Disclaimer: We are not liable for any injury, damage, or loss resulting from improper use of our products, particularly by non-professional users.
- Pricing and VAT
All prices are shown in GBP and include VAT at 20%.
We provide VAT invoices for all purchases.
Prices are subject to change without notice.
- Placing an Order
You may place an order with or without creating an account.
After placing an order, you will receive a confirmation email. This does not constitute acceptance. We reserve the right to cancel or refuse any order.
- Shipping and Delivery
We offer both standard and express delivery services via Royal Mail and other reliable couriers.
- Orders are typically dispatched within 1–2 working days.
- Delivery times depend on your chosen shipping method.
- We are not responsible for delays caused by couriers or external events beyond our control.
Shipping costs are calculated at checkout.
- Returns and Refunds
You may return unwanted items within 30 days of delivery:
- Items must be unused, in original packaging, and suitable for resale.
- Return postage is the customer’s responsibility, unless the item is faulty or incorrect.
- Used or opened items may not be eligible for return due to hygiene reasons.
Please contact us before returning any item at [Insert Email].
- Faulty or Damaged Items
If your item is faulty, damaged, or incorrect:
- Contact us immediately at [Insert Email] with your order number and any supporting photos.
- We will offer a replacement, refund, or exchange.
- We will cover the cost of return postage for faulty or incorrect items.
- Promotions and Discount Codes
We may issue promotions and voucher codes.
We reserve the right to:
- Set specific rules for each promotion.
- Limit offers to one per customer
- Prohibit combining multiple discounts.
- Withdraw offers at any time.
- Intellectual Property
All intellectual property — including logos, product descriptions, and images — belong to IQ Nails Polandor are used under licence. You may not reproduce, distribute, or copy any material without written permission.
- Limitation of Liability
To the fullest extent permitted by law, Clamanti Salon Supplies Ltd will not be liable for:
- Indirect or consequential losses;
- Injury or damage caused by improper or unauthorised use of products;
- Delivery delays or failures caused by third-party couriers.
- Privacy and Data Protection
We respect your privacy. Please refer to our [Privacy Policy] and [Cookie Policy] to learn how your personal data is collected, stored, and used.
- Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.